User research interview
User research interview
Understand your users at scale, without scheduling calls. Run structured AI interviews to uncover needs, pain points, and product opportunities. Test a simulated example below.
- User goals and motivations
- Pain points and friction
- Workflows and behaviors
- Feature gaps and requests
Where to place your user research link:
Your interview is just a link (and optional QR code or phone number). Share it at key moments when users have fresh context and something meaningful to say.
- Post onboarding — after the user completes setup or their first success milestone
- After key feature usage — immediately after a workflow that matters to you
- After support interactions — when frustration or delight is top of mind
- During feature validation — invite users to explain what they expected and what is missing
- Churn and retention moments — after downgrade signals, usage drops, or cancellation intent
- In-product research prompts — targeted invites by segment, persona, or plan
The best placements are contextual (tied to real behavior), time boxed (short and clear), and optional (easy to skip).
Turn conversations into actionable insights
After each interview, you can extract structured insights and identify patterns across many conversations.
- User goals and motivations
- Pain points and frustrations
- Feature feedback and requests
- Workflows and behaviors
- Unexpected insights and recurring patterns
Why voice works for user research
User insights often get stuck in short text answers. A structured voice interview helps you understand:
- How users describe their goals in their own words
- Where they get stuck and what they try instead
- What they expected to happen and what surprised them
- Which improvements would change behavior
The assistant keeps interviews consistent. You get comparable data and more depth without manual scheduling.
Frequently asked questions
How long should a user research interview be?
Many teams aim for 5 to 10 minutes. You can adjust depth, branching, and maximum duration based on your goals.
Can we tailor questions to segments and personas?
Yes. You can configure interview flows and prompts so different audiences get relevant follow ups while keeping the output comparable.
Do we get structured outputs and themes?
Yes. You can define analysis items that extract fields and themes, and aggregate patterns across interviews.
Will users share honest feedback with AI?
Many do when the conversation is framed as research, optional, and focused on understanding their workflow instead of defending product decisions.
Do we get transcripts and recordings?
Yes. You receive transcripts and structured analysis, with recording options depending on your compliance settings.
Create your own interview
Start your free trial and configure your own user research interview agent without any risks.
Try it for 7 days for free
No credit card required
Test it now →