Pricing
Pricing
Pricing plans for every need that take real talking time off your plate.
There aren't many serious AI-led interview tools like ValueFlow.
We're convinced, that our offer is unbeatable, so if you think you found a better deal, share it with us and we will be happy to beat it!
| Most Popular | |||||
|---|---|---|---|---|---|
| Mini | Starter | Business | Business + | Enterprise | |
| Price | 19 €/month | 49 €/month | 99 €/month | 249 €/month | As required |
| ValueFlow AI Tokens | 900 | 2,700 | 7,200 | 18,000 | As required |
| Voice AI Interview Time | ~ 1h | ~ 3h | ~ 8h | ~ 20h | As required |
| Users | 1 | 1 | 3 | 10 | As required |
| Max. active interview agents | 1 | 40 | 400 | Unlimited | As required |
| Max. analysis items per interview agent | 4 | 8 | 12 | 12 | As required |
| Max. interviews (in total) | 100 | 1,200 | 16,000 | Unlimited | As required |
| Start free trial → | Start free trial → | Start free trial → | Start free trial → | Contact Us → |
We currently serve organizations only.
Included features
All plans receive access to the following features:
| StandardPackages | Enterprise | |
|---|---|---|
| General | ||
| Unlimited interview agents Create as many interview agents as you need for different use cases and audiences. | ✓ | ✓ |
| Contact information collection Choose which contact details to collect from participants before the interview. | ✓ | ✓ |
| Your interview, your rules Add and customize your desired interview configuration, questions, and flows. | ✓ | ✓ |
| Default language Set a default language for each interview so participants get the right experience from the start. | ✓ | ✓ |
| 30+ languages Valueflow supports 30+ languages including English, German, French, Spanish, Italian, Chinese, Japanese, Korean, Arabic, Russian, Polish, and many more. | ✓ | ✓ |
| Interview Configurator | ||
| Conversation builder Design interview flows, questions, and branching so every conversation stays on track. | ✓ | ✓ |
| Conversation flow Configure the desired conversation flow so each interview follows the structure you want. | ✓ | ✓ |
| Interview mode Choose between predefined questions the voice AI follows or a free conversation flow where the AI or the user guides the conversation more freely. | ✓ | ✓ |
| Max interview duration Set a maximum duration for each interview so conversations stay within your desired time frame. | ✓ | ✓ |
| Voice selection Choose the voice for your interview so it matches your brand and audience. | ✓ | ✓ |
| Background information Provide context the voice AI can use during the conversation to answer questions and ask relevant follow-up questions. | ✓ | ✓ |
| Expert mode Create your own system prompt for maximum freedom in conversation configuration. For experts who need a completely different conversation; all other users get powerful default settings. | ✓ | ✓ |
| Target persona Specify the expected persona so the conversation is tailored to your target group. | ✓ | ✓ |
| Active listening level Choose the level of active listening; the higher the level, the more often the interviewer will reflect what the interviewee has said. | ✓ | ✓ |
| Interfaces | ||
| Frontend customization (web or phone) Customize how participants experience the interview on web or phone. | ✓ | ✓ |
| Web frontend branding Customize the web frontend with your company logo, colors, and add title, subtitle, and description. | ✓ | ✓ |
| Phone interface Decide how the voice AI starts the conversation and which information is given to the caller. | ✓ | ✓ |
| Integrations | ||
| ValueFlow AI Models (via Microsoft Azure) Built-in AI provided by ValueFlow via Microsoft Azure. | ✓ | ✓ |
| Twilio APIs for integrating phone and voice communication into apps. | ✓ | ✓ |
| AI models | ||
| ValueFlow AI models We use a set of models such as an embedding model, a chat completion model, and a voice realtime model for conversations and analysis. | ✓ | ✓ |
| Token-based usage Usage is calculated based on ValueFlow AI tokens. | ✓ | ✓ |
| Model upgrades ValueFlow takes care of upgrading models when more powerful models are released. | ✓ | ✓ |
| Bring your own model Use your own AI model instead of the default ValueFlow model. | ✗ | ✓ |
| Recording & Transcription | ||
| Conversation recordings Get full recordings of every conversation for review, training, and compliance. | ✓ | ✓ |
| Optional recording Choose to not record audio for compliance reasons. | ✓ | ✓ |
| AI Analysis | ||
| Analysis prompts Define your desired analysis aspects through prompts, which are then automatically applied to each conversation—individual and aggregated insights. | ✓ | ✓ |
| Analysis items and data types Create analysis items that analyse the conversation with respect to any aspect. Choose between all major data types: boolean, number, categories, text, long text, JSON object, date and time, duration, email, phone number, postal address, website. | ✓ | ✓ |
| Exports | ||
| Export options Choose to export audio recordings, PDF reports, and analysis results as CSV or JSON. | ✓ | ✓ |
| Security | ||
| No AI model training with your data Your conversation data is not used to train AI models; your data stays yours. | ✓ | ✓ |
| Role-based access controls (RBAC) Your organization and user data stays safe with row-based access control at organization level and user level. | ✓ | ✓ |
| Data encryption at rest and in transit Your data is encrypted when stored and when transmitted (TLS). | ✓ | ✓ |
| Automated backups and recovery (every 7 days) Data is backed up automatically; recovery options available. | ✓ | ✓ |
| Data hosted in certified Microsoft infrastructure Runs on certified Microsoft Azure infrastructure (e.g. ISO 27001, SOC 2). | ✓ | ✓ |
| High availability and redundancy Built on highly available, redundant infrastructure. | ✓ | ✓ |
| Data storage location Data stored in the EU by default; Enterprise plan can select additional regions. | EU | Custom regions |
| Server location Servers in the EU by default; Enterprise plan can select additional regions. | EU | Custom regions |
| On-premise hosting Host the solution on your own infrastructure. | ✗ | ✓ |
| Tenancy Standard packages use multi-tenancy; Enterprise can choose single tenancy. | Multi-tenancy | Single tenancy |
| Billing | ||
| Monthly billing Pay month by month; cancel or change plan anytime. | ✓ | ✓ |
| Yearly billing Pay annually and save the equivalent of 2 months compared to monthly billing. | ✓ | ✓ |
| Payment methods Cards (Visa, Mastercard, Amex), SEPA Direct Debit, Apple Pay, Google Pay, PayPal. | ✓ | ✓ |
Frequent Asked Questions
A quick overview of how we set prices, what drives costs, and why we offer a best value guarantee.
How is your pricing structured?
Our pricing is based on usage, with different tiers to suit various needs. The core differentiator between the packages is the amount of tokens and therefore interview time that you receive in each package.
What are ValueFlow AI tokens?
ValueFlow AI tokens are used to process and analyze conversations. They represent the computational resources needed to run AI-powered interviews and extract insights.
Each plan includes a set number of ValueFlow AI tokens. Tokens are used for any kind of AI-related activity within ValueFlow—for the minutes that the voice AI is talking or for AI analysis steps. For a more intuitive interpretation of tokens, we estimated your expected interview time.
How should I interpret the Voice AI Interview Time?
Voice AI interview time represents the total conversation time, including both the actual conversation and post-processing time needed to transcribe and analyze the conversation.
Can I upgrade, downgrade, or cancel my plan anytime?
Yes, you can change your plan at any time. Upgrades take effect immediately, while downgrades take effect at the end of your current billing period.
Is there a free trial I can use before committing?
Yes, all plans come with a free trial period. You can test ValueFlow without any credit card required.
What does your Best Value Guarantee mean?
If you find a better offer from a competitor, share it with us and we will beat it. Contact us at contact@valueflow.ai to take advantage of this guarantee.