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The best AI assistants for small companies (2024)

2024 Ranking 

updated on 05/2024

The best AI assistants for small companies

Learn about the best AI assistants in 2024, that are especially suited for smaller businesses. Automate and support your company’s processes through AI, but without the technical challenges.

Table of contents

What are AI assistants for small companies?

AI assistants are software tools that allow users to interact with AI models through natural language.

As the name suggests, the purpose of an AI assistant is to support users in it’s daily tasks and processes – they promise to enable higher productivity, a brainstorming partner, more creativity, support for planning and structuring activities or the generation of texts, images, audio or video.

An AI assistant is therefore an application-layer on top of the general purpose technology AI. In it’s simplest form, an assistant simply offers a conversational chat interface to interact with the underlying AI model. 

In a business context, companies of all sizes are able to benefit from AI assistants. Nevertheless, this ranking focusses on AI assistants for smaller companies, as their requirements to an AI assistants differ significantly from larger enterprises.

Criteria for small companies

1. Costs

The financial aspect is an obvious criteria for small companies with limited budgets, when it comes to selecting a provider of AI assistants. Most of them charge subscriptions per seats, which works well for small companies. Buying instead of renting is less recommendable in our opinion, as up-front payments are riskier than simply experimenting with a few tools at first.

2. Ease of implementation and usage

For small companies, quick decision-making and efficient daily operations are essential for competing with larger, more established enterprises. Thus, it is important for small businesses to choose AI assistants that are not only fast to implement but also easy. Ideally, it is a self-serve tool, where small companies can simple start a trial and test it, instead of having lengthly negotiations with sales departments. Small companies often do not have many or any IT specialists. The chosen AI assistant should therefore be optimized for non-technical users, instead of developers.

3. One company-wide tool

Small companies should avoid running into the situation where suddenly multiple employees implement different AI solutions for their specific departments. Tolerating AI silo solutions (such as one “AI for Sales”, one “AI for Research” and one “AI for Marketing”) is not recommendable. Especially the use cases of smaller companies will be able to be solved by a company-wide AI solution, as requirements and use cases are much simpler than compared to larger corporations. 

4. Ready-made solutions

Small companies are well-advised to start off their AI efforts using AI assistants that offer ready-made solutions. While it is possible to build custom AI assistants yourself (either by combining APIs with a bit of programming or by using workflow builders), small companies benefit most, if they chose an AI studio with prepared solutions.  

5. Local knowledge

Small companies mostly operate on local markets and mostly within only one country. If that is the case, then it’s important to choose an AI assistant that either posses already knowledge about the correct country / local area, or that offers data collection functionality, such that relevant web sources can easily be gathered.

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    The best AI assistants for smaller companies (2024)

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